A personal experience.

A rescued German Shepherd and her devoted owner.

I published my book using self editing tutorials, and line editing. However, the numbers and feedback were poor, so I decided to get my book professionally edited and formatted by a web company. The intention was to improve the story content and layout, I had already sent the manuscript in when I found out all the work would be done via emails. Their revisions were detailed in an email, I altered some incorrect information before returning it, but not all of it was changed. I sent an email asking them to rectify their mistakes, but that happened again with four later revisions.  I was not satisfied with each revision taking over a week to correct. Finally, they failed to format the eBook to Kindle specifications twice. Then Kindle informed me the paperback was not the same story as the eBook. They had formatted the unedited version of the paperback, another email pointing out their mistake, and please format the correct version. They informed me I was out of time for free revisions, and I would be charged. When I pointed out all of the delays were down to them, they sent a copy of the quote stating all free revisions must be made within 60 days. Using web based people I could not speak to doubled the quoted price, and I found mistakes in the finished paperback that were not in the eBook. I paid in advance to have my book edited and re-formatted, without checking into their website. Later, I found they put out all of their work to online workers, my story was edited by someone with no knowledge of my genre and little writing experience. Now I have to do a costly revision of my book, hopefully, it will be right the next time its published.  

1 Comment

  1. Justin says:

    Hey there 🙂

    Your wordpress site is very sleek – hope you don’t mind me asking what theme you’re using?
    (and don’t mind if I steal it? :P)

    I just launched my site –also built in wordpress like yours– but the theme slows (!) the site down quite a bit.

    In case you have a minute, you can find it by searching for “royal cbd” on Google
    (would appreciate any feedback) – it’s still in the
    works.

    Keep up the good work– and hope you all take care of yourself during the coronavirus
    scare!

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