A personal experience.

A rescued German Shepherd and her devoted owner.

I published my book using self editing tutorials, and line editing. However, the numbers and feedback were poor, so I decided to get my book professionally edited and formatted by a web company. The intention was to improve the story content and layout, I had already sent the manuscript in when I found out all the work would be done via emails. Their revisions were detailed in an email, I altered some incorrect information before returning it, but not all of it was changed. I sent an email asking them to rectify their mistakes, but that happened again with four later revisions.  I was not satisfied with each revision taking over a week to correct. Finally, they failed to format the eBook to Kindle specifications twice. Then Kindle informed me the paperback was not the same story as the eBook. They had formatted the unedited version of the paperback, another email pointing out their mistake, and please format the correct version. They informed me I was out of time for free revisions, and I would be charged. When I pointed out all of the delays were down to them, they sent a copy of the quote stating all free revisions must be made within 60 days. Using web based people I could not speak to doubled the quoted price, and I found mistakes in the finished paperback that were not in the eBook. I paid in advance to have my book edited and re-formatted, without checking their references.   I found out later, they sent all of their work to online workers, my story was edited by someone with no knowledge of my genre and little writing experience. Now I have to do a costly revision of my book, hopefully, it will be right the next time its published.  

3 Comments

  1. bryan hall says:

    A huge thank you to the many people who have taken the time to read a new person rambling about his lack of knowledge of the self publishing game. The first ones were about the learning curve spent on getting The life and times of Gemma published, and the expensive mistakes I made rushing into print with colored photographs in the book. Paying through the nose was a hard way to learn the basics.

  2. bryan hall says:

    I believe it’s a WordPress plugin, I had it on my site, but never used it.

Leave a reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.